Director Of Operations - Real Estate
Company: Smart Leverage Services
Location: Southfield
Posted on: October 24, 2024
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Job Description:
Smart Leverage Services is seeking a highly organized and
dynamic Director of Operations and Transaction Manager to lead our
operational strategies and ensure the efficient management of real
estate transactions. This role is designed for a proactive and
detail-oriented leader who can streamline business processes,
support our growing team, and provide exceptional transaction
coordination for real estate agents.
The ideal candidate will have a strong background in operations
management, real estate transactions, and leadership, with the
ability to implement systems that drive growth and productivity for
the company.
Responsibilities:
Operations Management:
--- Design, implement, and oversee company-wide operational
strategies, policies, and procedures
--- Manage daily business operations to ensure productivity and
performance standards are met
--- Optimize company workflows to ensure maximum efficiency and
quality in service delivery
--- Develop and monitor key performance indicators (KPIs) and
generate reports for leadership
--- Collaborate with the leadership team to set and achieve
long-term business goals
--- Support recruitment, onboarding, and training of new team
members as well as new clients
Transaction Management:
--- Serve as the primary point of contact for all real estate
transactions, ensuring that all processes are compliant and
completed in a timely manner
--- Oversee transaction coordinators and provide guidance on
complex transactions and client relations
--- Manage and monitor all contract deadlines, document compliance,
and file accuracy
--- Coordinate communication between agents, clients, and other
parties involved in the transaction to ensure seamless workflow
--- Track and manage transaction timelines, troubleshoot issues,
and ensure client satisfaction
--- Utilize transaction management software to keep all parties
informed and updated
Team Leadership:
--- Lead a team of transaction coordinators and administrative
staff
--- Foster a positive, growth-oriented environment and mentor team
members
--- Provide regular performance feedback and facilitate
professional development opportunities for the team
Client and Agent Relations:
--- Build and maintain strong relationships with clients, agents,
and vendors
--- Create and implement a client feedback system to continuously
improve service delivery
Qualifications:
--- Experience using word processing programs, spreadsheets and
Multiple Listing Service
--- Can work on deadline and handle private client information
--- High school diploma or equivalent required
--- 2+ years experience as a personal assistant, office manager, or
related position
--- Excellent communication skills and organizational skills
About Company:
Smart Leverage Services is a realtor's dream! Built on the
foundation to provide the systems, tools, and people to manage a
transaction from start to finish. We know what it takes to provide
seamless transaction management so agents can do what they do best,
sell real estate.
We believe in building a company that impacts the quality of life
not only for our clients but our team and our families. We train,
educate, attract and motivate because together, we achieve
more.
https://smartleverageservices.com/
Keywords: Smart Leverage Services, Canton , Director Of Operations - Real Estate, Executive , Southfield, Michigan
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